Getting a notification that your best online casino account is blocked can be pretty upsetting. This can be especially annoying if you have some winnings yet to cash out. In this article, we go through seven reasons you may end up with a blocked account so you can avoid them.
Too Many Login Attempts
If you log in with an incorrect password or username too many times, you may end up with a blocked account. In this situation, the casino may sense an unauthorized login and then block your account to secure it from hackers. If you are unsure of your password or username, it’s best to reach out to the casino’s support instead of filling in the wrong information.
Failed Verification Process
Many online casinos require new accounts to complete their verification process after signing up. The verification process may include uploading a Government ID or any form of proof of identity. This is particularly important because legit casinos are required by law to verify the identity of all their players. For this reason, failing to verify your identity may lead to a blocked account.
Violation Against Terms and Conditions
Whenever you’re signing up for an online gambling site, it’s best to pay attention to the terms and conditions. Clicking on ‘I Agree’ means you accept the T&Cs, and violating them can lead to a blocked account. One of the most broken terms and conditions is creating multiple accounts to claim a welcome bonus. Another common one is providing fraudulent proof of identity when verifying your account.
You are allowed to create only one account, and that’s why many casinos track duplicate accounts through the IP address. If a casino detects a duplicate account from your side, you risk a blocked account.
If you forget your account log-in details, it is best not to create another one because the casino may flag it as a duplicate. Instead, reach out to the casino support to recover your old account.
You are a Minor
Online gambling is legal in many countries, but there are strict regulations against underage gambling. For many casinos, you have to be 18+ to be eligible to sign up. If you join an online casino as an underage (less than 18), you risk losing your account.
Providing wrong information when you gamble online is a fast way to get your account blocked. It’s best to choose a decent online casino so that you feel safe providing your personal information. You can also leverage platforms like Joka room to research an online casino before signing up.
Too Big Winnings
This is a weird one, but it happens that some casinos block accounts when you have too big winnings. Casinos have to balance winnings to fit their budget, so if a player has too big winnings within a short time, managers may get an alert.
How Can You Unblock an Account?
If you no longer have access to your online casino account, there are some ways you can get it back. One of the best ways to do so is by reaching out to the casino’s customer support. The customer support line should be able to provide the reasons you can’t access your account and offer solutions to reassess it.
Meanwhile, if the reasons for your blocked account are illegitimate, you may need to contact the casino’s regulation office.