When I was first offered the chance to outsource the IT for my business by Cisco Abaram I refused as I didn’t really see the value in doing so. I have since come to learn that I was being very blind, and probably a little naive all those years ago and as of 2 years ago my Florida based customer service company has its IT requirements managed by Cisco and his team. This wasn’t really about the IT in the business as such, but more about my lack of knowledge around the power of outsourcing, something which many business owners share with me. The fact is however that regardless of whether you outsource your HR department, accountancy or IT like myself, you can greatly help to take your business to the next level, and here are just some of the benefits.
When you outsource an aspect of your business you will be handing these tasks and responsibilities off to the professionals who live and breathe this. Take my IT systems for example, we had an in-house tech guy but in retrospect his knowledge was limited and we often used him for far more than just an IT guy. When we outsourced this area of the business then we saw better performance from our machines and problem resolution was far quicker enabling us to operate smoothly. It wasn’t the tech guy’s fault of course because he had far more responsibilities than this, something which the Abaram team didn’t have.
If you run a restaurant and you are being bogged down daily in the minutiae of accounting then it is taking you away from what you should be doing, which is running the restaurant. With this in mind then it is worth mentioning that when you outsource an area of your business it can help you to gain the focus that is needed to make your business a success, instead of getting tied up with things that you perhaps aren’t very good at, or don’t understand.
Our business relies heavily on computers to function and what this meant in the past was that a broken or damaged system could significantly affect the business. Thanks to the outsourcing of our IT systems however, any problems are solved within the same day which enables us to continue operating as efficiently as we would like to. Outsourcing not only ensures better quality results but it can also help your business to be more dynamic and efficient.
Many businesses have staff within their ranks who have to perform a number of functions and this can very often mean that none of them are given the attention and time that they deserve. It can be easy for small business owners to be tempted to create staffing positions which are multi-purpose in order to save money, but in the long run it will end up costing your business money. Outsourcing enables everyone to be dedicated solely to their job which in turn will help your business to grow.